Payment interview Aktion Deutschland Hilft e.V.

Donating by credit card is absolutely safe and reliable

"It´s very important to us that our credit card donations can be processed reliably and in complete safety.
Our benefactors are sure of this, thanks to Micropayment."

Aktion Deutschland Hilft e.V. | Thilo Reichenbach

Thilo Reichenbach
Head Specialist Team Brand & Online

company presentation Aktion Deutschland Hilft e.V.

Aktion Deutschland Hilft is an alliance of renowned German aid organizations. The aim of the alliance is to achieve an even more efficient use of the donated money and to provide people in need with joint, fast and coordinated help.

Aktion Deutschland Hilft e.V.
Willy-Brandt-Allee 10-12 | 53113 Bonn
www.aktion-deutschland-hilft.de

What are your needs for online payment systems?

The most important thing is that an online payment system is simple, yet reliable and secure. It must be intuitive to use by the donor and must not be perceived as a barrier on the way to the donation. System downtimes would not be acceptable, especially in the event of traffic peaks. It goes without saying that all transaction data must be able to be securely and reliably transmitted, stored and easily processed further.

What does your company offer its customer and what makes you and your services special?

We provide help for people in need. Aktion Deutschland Hilft is an amalgamation of German aid organizations - and as an alliance we can help faster together in the event of major disasters. That is one of our strengths. Added to this is the many years of experience in humanitarian foreign aid that our alliance organizations bring with them. That makes us special and ensures that the donations arrive where they are really needed: to the people in need.

How is Micropayment supporting you in your daily business?

It is very important for us that our donations by credit card are processed in an absolutely secure and reliable manner. Our donors can rely on this thanks to micropayment. In addition, the payment process should be quick, easy and straightforward. Micropayment also meets this requirement. The payment system works reliably and flawlessly even with high donations. And the micropayment support always reacts quickly and is customer-oriented and competent.